Return Policy
At Hello Body Shop, your satisfaction is our top priority! If you are not completely satisfied with your purchase, we’re here to help.
Returns:
- You have 7 days from the date of purchase to return an item for a refund or exchange.
- To be eligible for a return, the item must be unused, in the original packaging, and accompanied by a receipt or proof of purchase.
Non-returnable Items:
- Gift cards
- Opened or used personal care items for hygiene reasons
Return Process:
- Visit one of our store locations or contact our customer service team at +961 3 789 205
- Provide your order details and reason for the return.
- We will process your return and issue a refund or exchange based on your preference.
Shipping Costs:
- Shipping costs for returns are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges:
- If you need to exchange an item for the same item or a different one, please contact us to discuss availability.
Thank you for shopping with us! We appreciate your business and look forward to serving you again.
